Refund policy
Operated by Quantum Global Technologies LLP.
Request a refund
You may request a refund within 14 days of your purchase. Elsewhere does not restrict refund requests to unused credits or impose additional eligibility conditions based on how much of the service you have used.
Paddle refund policy
Payments and refunds for purchases made through Paddle are handled by Paddle, our merchant of record, in accordance with Paddle’s Refund Policy and Paddle’s Buyer Terms. These include your applicable statutory consumer rights.
How to contact us
Request a refund through Paddle’s buyer support or email contact@quantumglobal.in. Include the email used for your purchase and your transaction reference so the payment can be located. Never send full payment-card details.
Processing your refund
Refunds are returned through Paddle to the original payment method. Paddle’s policy explains processing times and your rights. The associated Elsewhere credit balance is adjusted when a refund is processed.